TWI is the service and warranty center for each of the products that we distribute in Canada. We carry all of the parts for every product that we sell as a Stocking Distributor. All service work is completed in Canada by trained technicians who are certified by the various Manufacturers.
TWI does not deal directly with the public and consumers are required to make service or warranty claims through their point of purchase. Dealers will then contact TWI, complete an inspection of the product and fill out an RMA Form based on their inspection of the item.
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